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Chinese immigration – how did I do today?
Today is one of those days. A meeting in Zhuhai at 11am. Take the 08:40 ferry from Hong Kong, no problem. I’d researched the ferry times, got to the ferry port with loads of time to spare and went up...
View ArticleA pat on the back
Listening to your customers is not just about understanding how you can improve, it should also be about recognising when you do good. Especially if you are a people business, do you have a mechanism...
View ArticleWhat’s your social strategy?
Last year Twitter grew by an incredible 752%. That is something too large to ignore. It’s not just individuals who are twittering, corporates are getting in on the act. But do they think before taking...
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